Past Weekly Resources

Weekly Resources

5/25/09
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Forum
Customer Service in Higher Education? Where do you stand with regards to the on-going debate of customer service in higher ed ? Ran across an interesting article, but I'm curious to see if this is an issue on your campus and whether or not you support this concept in higher ed.

Free Trainings
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- The Yin and Yang of Online Marketing
- Engaging Learners Using Fun, Interactive, Educational Games/Activities
- Free Study Abroad Training - Developing Short Term Study Programs

Websites, Articles, Books and Reports
- Bob Johnson's Link of the Week. Most Fridays Bob posts a link from ...
- 11 Video Stories to Tour Campus & City Buildings and grounds ta...
- McCombs Next Top Major Contest use student generated content to hig...
- Suggest a Mascot Contest and the Do I Fit in Quiz. Roanoke College
- Inside Colby: Students talk about life on campus via blogs, photos,...
- Virtual Viewbooks from Dickinson College
- Explore Case Western In 2nd Life

What Works in Student Retention (2004 – ACT)
- The Status of academic advising: results of ACT’s sixth national su...
- Fostering student success in the campus community
- Academic Advising: a comprehensive handbook

Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2

Past Postings



5/18/09
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Forum
Customer Service in Higher Education? Where do you stand with regards to the on-going debate of customer service in higher ed ? Ran across an interesting article, but I'm curious to see if this is an issue on your campus and whether or not you support this concept in higher ed.

Free Trainings
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- The Yin and Yang of Online Marketing
- Engaging Learners Using Fun, Interactive, Educational Games/Activities
- Free Study Abroad Training - Developing Short Term Study Programs

Websites, Articles, Books and Reports
- Applying Successful Training Techniques: A Practical Guide To Coach...
- Young Lives on Hold: The College Dreams of Undocumented Students
- The National Immigration Law Center
- Scholarship List
- Resources for working with undocumented students
- Information on the Dream Act
- Advising Undocumented Students

Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2

Past Postings



5/11/09
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Forum
Customer Service in Higher Education? Where do you stand with regards to the on-going debate of customer service in higher ed ? Ran across an interesting article, but I'm curious to see if this is an issue on your campus and whether or not you support this concept in higher ed.

Tip: Want to view examples of strategic plans? just type strategic plan college or university into google. Many schools post their strategic plans online.

Free Trainings
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- The Yin and Yang of Online Marketing
- Engaging Learners Using Fun, Interactive, Educational Games/Activities
- Free Study Abroad Training - Developing Short Term Study Programs

Websites, Articles, Books and Reports
- Learning Assistance and Developmental Education: A Guide for Effect...
- Learning and Development: Making Connections to Enhance Teaching
- Access, Opportunity and Success: Keeping the Promise of Higher Educ...
- Partners for Innovation in Teaching and Learning

EM
Customer Relationship Management:
A Vision for Higher Education
- Your Friendly Neighborhood Instructor
- Colleges Encouraged to Improve the Student Experience By Using Iden...
- Academic Earth: Thousands of video lectures from the world's top sc...
- Customer Service Matters:
Top 10 IT Trends for Higher Education in ...
- 10 Tips for Prepping for Final Exams
- Is your school on US News.com under College Click TV?


Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2

Past Postings


5/5/09
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Forum
- Advising at-risk students in college and university settings

Tip: Want to view examples of strategic plans? just type strategic plan college or university into google. Many schools post their strategic plans online.

Free Trainings
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- The Yin and Yang of Online Marketing
- Engaging Learners Using Fun, Interactive, Educational Games/Activities
- Free Study Abroad Training - Developing Short Term Study Programs

Websites, Articles, Books and Reports

- Strategic Planning in Higher Education: Theory and Practice
- Sample Strategic Plan
- Mini-Case Study of Vista Community College's Appreciative Approach ...
- White Paper on Enrollment Management
Southern University System
- The Enrollment Management and Marketing Nexus

Risk Assessment
- Swine Flu Outbreak Information on travel.state.gov
- Risk Management, Safety Issues and How WPI Meets the Inter-organiza...
- Education Abroad Program Pre-Departure Orientation
- Tips for students studying abroad
- Crisis Abroad - What the State Department Does
- Crisis Management Handbook - Peace Corps Resources

Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2

Past Postings



4/27/09
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Forum
- Tips for Mentoring Excellence - Share Best Practices!
- Share Best Practices in Developing Pre-College Programs
- Advising at-risk students in college and university settings

Free Trainings
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- The Yin and Yang of Online Marketing
- Engaging Learners Using Fun, Interactive, Educational Games/Activities
- Free Study Abroad Training - Developing Short Term Study Programs

Websites, Articles and Reports
- Pragmatic Assessment of Student Services in Community Colleges
- Online Student Services Self-Assessment Tool
- Resources for Higher Education Outcomes Assessment
- Advising at-risk students in college and university settings

Veterans Resources
- National Veterans Foundation
- Veterans Information Links
- Transition to Civilian Life
- Match military skills and experience to civilian occupations
- My Military Education

Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2

Past Postings



___________________________________________________________________________
4-20-09

Forum
- Tips for Mentoring Excellence - Share Best Practices!
- Share Best Practices in Developing Pre-College Programs

Free Trainings
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- The Yin and Yang of Online Marketing
- Engaging Learners Using Fun, Interactive, Educational Games/Activities
- Free Study Abroad Training - Developing Short Term Study Programs

Websites, Articles and Reports

- Peer Mentor Resources: Activities, Icebreakers, Tips, etc.
- Peer Mentor Manual
- Peer Mentor Resources
- Effects of peer mentoring on types of mentor support, program satis...
- MENTORING THE FIRST-YEAR STUDENT: LEARNING OUTCOMES OF UNDERGRADUAT...
- Supporting First Year Student Supporters: an Online Mentoring Model...
- Peer Mentoring: The students' perspective
- Student as teacher: The insiders' view of peer instruction
- Understanding the Role of Academic and Student Affairs Collaboratio...

Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2

Past Postings

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4-14-09
Forum
- Student Motivation: What do you do to motivate students?
- New Group Added - Share Best Practices in Developing Pre-College Pr...

Free Trainings
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- The Yin and Yang of Online Marketing

Websites, Articles and Reports
- A Guide to Outcomes Assessment in Education Abroad
- Initial Findings from a System-Wide
Research Initiative on Study Ab...
- Study Abroad Student Handbook
- Safety Tips For Students Studying Abroad
- US Department of State - Study Abroad

- Positioning Worksheet
- Strategic Management Enrollment
- Noel-Levitz Follow-Up: Beyond the Hype Presentation Survey Findings
- Interactive Marketing Channels to Watch in 2008
- The Recruitment and Outreach Scorecard:
Moving from a Tactically Dr...

Books
- Developing Intercultural Competence and Transformation


Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2
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4-7-09

Forum
- Student Motivation: What do you do to motivate students?
- New Group Added - Share Best Practices in Developing Pre-College Pr...

Free Training
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- Creating Learning Communities to Enhance Student Success

Websites, Articles and Reports
- College learning assistance center design considerations
- Systems for Learning Assistance: Learners, Learning Facilitators, a...
- Management Strategies to Assist Students in Improving Learning Skills
- Learning Support Centers in Higher Education
- College Research Papers : How to Write an APA Style Paper
- How to Write a College Paper : Reviewing the Main Points of Writing...
- Top Nine Trends for 2009: International Students
- Top Eight eRecruitment Trends for 2008
- US Journal of Academics
- NAFSA's Marketing and Recruiting Network
- Motivating Students - from the Vanderbilt Center for Teaching
- Some ideas for Motivating Students
- The Common Motivational Cold
Achoo! I'm Bored
- Practical Tips for Motivating Students

Books
- Effective advertising: Understanding when, how, and why advertising...

Podcast
- ROI - International Recruitment
- Student Motivation: Part 1 & 2
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3-31-09

Forum
- Student Motivation: What do you do to motivate students?
- New Group Added - Share Best Practices in Developing Pre-College Pr...

Free Training
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- Creating Learning Communities to Enhance Student Success

Websites, Articles and Reports
- Professor Blog Post - Motivating Today's College Students
- Motivating Students - from the Vanderbilt Center for Teaching
- Some ideas for Motivating Students
- The Common Motivational Cold
Achoo! I'm Bored
- Practical Tips for Motivating Students
- Realigning Higher Education Marketing
- Advertising's effect on community college search and choice
- Why Does College Cost so Much?
- Persuasion: Psychological insights
and perspectives

Books
- Effective advertising: Understanding when, how, and why advertising...

Podcast
Student Motivation: Part 1 & 2
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3-24-09

Forum
- New Group Added - Share Best Practices in Developing Pre-College Pr...
- Best Practices in Faculty Mentoring
- Retention tips - Share best practices in student retention

Free Training
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- Creating Learning Communities to Enhance Student Success

Websites, Articles and Reports
- The Disengaged Commuter Students
- DePaul's Student Life Site - Commuter Information
- The Student as Commuter: Developing a Comprehensive Institutional R...
- Understanding Commuter Student Self-Efficacy for Leadership: A With...
- COUNCIL FOR THE ADVANCEMENT OF STANDARDS IN HIGHER
EDUCATION PROGRA...
- National Clearinghouse for Commuter Programs
- Assessing Critical Thinking Skills
- A quick look at High-Risk Students and Retention
- Strengthening Practice with Theory
- Measuring Up 2008
- The Race Between Education and Technology

Books
- The Pocket Guide to Critical Thinking
- No One To Waste
- The Post American World. Fareed Zakaria. W. W. Norton & Company

Podcast
Student Motivation: Part 1 & 2
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3-16-09

Forum
- Best Practices in Faculty Mentoring
- Retention tips - Share best practices in student retention

Free Training
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- Creating Learning Communities to Enhance Student Success

Websites and Articles
- Marketing Service Learning Using Social Media
- History of Service Learning
- Hot Topics in Service Learning
- Mentorings of Faculty: Principles and Practices At Duke University
- Mentoring program helps young faculty feel at home
- MentorNet: The E-Mentoring Network for Diversity in Engineering and...
- Retention Revenue Calculator
- - How satisfied are students with the service they receive?
- A quick look at High-Risk Students and Retention

Books
- A Smart Start to Service Learning
- The Handbook for Mentoring at Work: Theory Research and Practice
- Doing the Public Good: Latina/o faculty perspectives on higher educ...

- Where we go from here: A retention formula for student success

- Podcast
Student Motivation: Part 1 & 2

Past Postings




3-9-09
Forum
- What is your definition of student success?
- How do you feel about customer service in higher education? Yes or No?
- Retention tips - Share best practices in student retention

Free Training
- Free Webinar for Students - Your Money, Your Life: Smart Money Skil...
- Creating Learning Communities to Enhance Student Success

Websites and Articles
- Retention Revenue Calculator
- How satisfied are students with the service they receive?
- A quick look at High-Rish Students and Retention
- Journal of College Student Retention: Research, Theory & Practice
- Enhancing Student Learning: Intellectual, Social and Emotional Inte...
- Minority Student Retention

Books
- Doing the Public Good: Latina/o faculty perspectives on higher educ...

- Where we go from here: A retention formula for student success

- Podcast
Student Motivation: Part 1 & 2





3-2-09

Forum
- Retention tips - Share best practices in student retention
-

Free Training
- Creating Learning Communities to Enhance Student Success

Websites and Articles
- National Council of Teachers of Mathematics
- Learning Communities: National Resource Center

- Minority Student Retention and Academic Achievement in Community Co...
- Improving Student Learning and College Teaching
- “Lifetime Value of a Student”
- “Guiding Forces: Emerging Trends and their Impact on Student Outcomes”
- Student Success Compass: Predicting and Influencing Student Success
- Minority Student Recruitment, Retention and Career Transition Pract...
- Minority Student Retention and Academic Achievement in Community Co....

Books
- Children’s Literature in the Mathematics Classroom
- Creating Learning Communities: : A Practical Guide to Winning Suppo...
- Learning Communities: Reforming Undergraduate Education

- Podcast
Student Motivation: Part 1


2-23-09

Forum
- What are Your Thoughts on Centralized Vs. Decentralized Development...

Free Training
- Creating Learning Communities to Enhance Student Success

Websites and Articles
- Improving Student Learning and College Teaching
- Advising At-Risk Students

Books
- Leaving college: Rethinking the causes and cures of student attriti...
- The Learning and Study Strategies Inventory (LASSI)
- Assessment for excellence: The philosophy and practice of assessmen...

- Podcast
Student Motivation: Part 1

Newsworthy:
Education Dept. Is Asked to Reverse Bush-Era Move to End Student-Ai...

Free On-Demand Trainings
- Recruiting and Retaining Talented Adjunct Faculty
- The Pros and Cons of Making Your Campus Tobacco-Free

2-14-09

Newsworthy:
Education Dept. Is Asked to Reverse Bush-Era Move to End Student-Ai...

Websites:
- Advising At-Risk Students
- Impressive website for Parents - University of Notre Dame
- Resources for parents at Ed.gov
- Thoughts on motivating students

Articles and Blogs:
- The Importance of Paying Attention: Ten Points to Empower Our Students
- Trophy Kids Go To Work
- Motivating the Unmotivated

Podcast:
Student Motivation - Part 1

Books:
- The Naked Roommate: and 107 Other Issues You Might Run Into in College
- Don't Tell Me What to Do, Just Send Money: The Essential Parenting ...
- Parents’ Guide to College Life—181 straight answers on everything y...
- The Ultimate College Survival Guide

Free On-Demand Trainings
- Recruiting and Retaining Talented Adjunct Faculty
- The Pros and Cons of Making Your Campus Tobacco-Free
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2-09-09

Newsworthy:
MIT and Harvard to Share $100-Million Dedicated to Finding AIDS Vac...

Audio Conference:
Expanding the Science Teacher Pipeline: On Wednesday, February 18 at 1 p.m. Eastern, Inside Higher Ed presents to experts on how colleges can attract more students to science education careers and create the best possible educational experiences for these students. Register Today!

Free On-Demand Trainings
- Recruiting and Retaining Talented Adjunct Faculty
- The Pros and Cons of Making Your Campus Tobacco-Free

Podcast:
Student Motivation - Part 1

Articles and Reports:
- The Reliability of Non-Cognitive Admissions Measures in Predicting ...
- The Right Start to College
- Students' Memories and Experiences: A Critical Analysis of Developm...

Websites:
- Making Your Mark: High-Performance College and Career Skills
- Curricular Initiatives - Developmental Education

Books:
- Beyond the Big Test: Noncognitive Assessment in Higher Education
- Curriculum Transformation and Disability (CTAD): Implementing Unive...

Tips for Involving Faculty in the Recruitment Process
- Create a win-win scenario. Ask faculty to engage in a recruitment activity that leverages their personality, passion and knowledge-base
- Show that their contribution to the recruitment effort mttered. Provide data demonstrating the "fruits of their labor."
- Recognize their contribution in a meaningful way.


2-2-09

Free On-Demand Trainings
- Recruiting and Retaining Talented Adjunct Faculty
- Violence Goes to College: Detecting and Preventing Avenger Violence
- The Pros and Cons of Making Your Campus Tobacco-Free

Articles and Reports:
- Students' Memories and Experiences: A Critical Analysis of Developm...
- Exploring Alternatives to Remediation
- What Works in Remidiation: Lessons from 30 Years of Research
- Faculty Applies For Voice In Admissions Process

Websites:
- Curricular Initiatives - Developmental Education
- Faculty at the Margins
- The Registrar's Guide: What’s In It and How to Use It
- Faculty Roles in Student Retention

Books:
- Curriculum Transformation and Disability (CTAD):
Implementing Unive...
- What Works: Research-Based Best Practices in Developmental Education

Tips for Involving Faculty in the Recruitment Process
- Create a win-win scenario. Ask faculty to engage in a recruitment activity that leverages their personality, passion and knowledge-base
- Show that their contribution to the recruitment effort mttered. Provide data demonstrating the "fruits of their labor."
- Recognize their contribution in a meaningful way.


1-29-/09
Free On-Demand Trainings
- Recruiting and Retaining Talented Adjunct Faculty
- Violence Goes to College: Detecting and Preventing Avenger Violence
- The Pros and Cons of Making Your Campus Tobacco-Free

Tips for Involving Faculty in the Recruitment Process
- Create a win-win scenario. Ask faculty to engage in a recruitment activity that leverages their personality, passion and knowledge-base
- Show that their contribution to the recruitment effort mttered. Provide data demonstrating the "fruits of their labor."
- Recognize their contribution in a meaningful way.

Websites:
- Faculty at the Margins
- The Registrar's Guide: What’s In It and How to Use It
- Faculty Roles in Student Retention
- Foundation for Critical Thinking

Books:
- Student Success in College
- What Works: Research-Based Best Practices in Developmental Education

Articles and Reports:
- Exploring Alternatives to Remediation
Faculty Applies For Voice In Admissions Process
- Taking Student Retention Seriously
- What Works in Remidiation: Lessons from 30 Years of Research

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1-26-09

Free On-Demand Trainings
- Recruiting and Retaining Talented Adjunct Faculty
- Violence Goes to College: Detecting and Preventing Avenger Violence
- The Pros and Cons of Making Your Campus Tobacco-Free

Websites:
- Faculty Roles in Student Retention
- Ideas to Improve Student Retention
- Foundation for Critical Thinking
- Strategies for increasing the success of underrepresented student p...

Books:
- Student Success in College
- What Works: Research-Based Best Practices in Developmental Education
- Empowering Parents of First-Year College Students: A Guide for Success

Articles and Reports:
- Taking Student Retention Seriously
- What Works in Remidiation: Lessons from 30 Years of Research

Tips for Parents
- Career related
- Relationship advice
- Tips for parents and students



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1-14-09

Free On-Demand Training:
Recruiting and Retaining Talented Adjunct Faculty

Free Webinar:
The Pros and Cons of Making Your Campus Tobacco-Free

Tips: Start the New Year Off Right: A Step-by-Step Guide to Career Education

Website:
- Tips for Adults going back to school
- Retention Formulas

Publication: Returning to Learning: Adults's Success in College is Key to Americ...

Articles:
- Motivating Adult Learners
- Adult Learner-centered Institutions: Best Practices for the 21st Ce...
- 10 New Year's Resolutions to Boost Your Business



1-10-09

Free On-Demand Training:
Recruiting and Retaining Talented Adjunct Faculty

Free Webinar:
The Pros and Cons of Making Your Campus Tobacco-Free

Website:
- Best College Websites: Link of the Week
- Retention Formulas
- Retain Adult Learners and Ensure their Success - Assessment Toolkit

Book:
College Student Retention: Formula for Student Success

Articles:
- Adult Learner-centered Institutions: Best Practices for the 21st Ce...
- 10 New Year's Resolutions to Boost Your Business

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12-03-08

Free On-Demand Training:
Recruiting and Retaining Talented Adjunct Faculty

Free Webinar:
The Pros and Cons of Making Your Campus Tobacco-Free

Presentation:
Attracting and Retaining Students Through Quality Service

Websites:
Models for Student Success

The Freshman Survey

Podcast of the Month:
Web 2.0 and Student Recruitment

Past Postings




11-24-08
Free training:
Recruiting and Retaining Talented Adjunct Faculty

Enrollment Management Model:
Parkland Community College

Words from An Expert:
- Strategies for Improving Student Success for High Risk Students
- Why is Assessment of Student Services Important?

Website:
- Online Student Services Self-Assessment Tool
- A Needs Assessment: A Study of Perceived Need for Student Services ...

Podcast of the Month:
Web 2.0 and Student Recruitment
Past Postings

Videos:
Students Share Retention Best Practices


11-11-08

Website:
Don’t understand Web 2.0 or Social Media? Check out this simple explanation.

Words from An Expert:
Strategies for Improving Student Success for High Risk Students

Challenge:
Try out social bookmarking! Go to this site to figure out what it is if you don’t already know. Then, check out delicious. How could you use this tool at your institution?

Free training:
Recruiting and Retaining Adjunct Faculty

Slideshow:
Web 2.0 and Higher Education

Podcast of the Month:
Web 2.0 and Student Recruitment
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11-04-08

Case Study:
Enrollment Management Case Study

Words from An Expert:
Strategies for Improving Student Success for High Risk Students

Why is Student Services Assessment Important?

Websites:
Resources for working with undocumented students

Information on the Dream Act

Advising Undocumented Students

Podcast of the Month:
Web 2.0 and Student Recruitment

Videos:
The University of Phoenix's YouTube Channel
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10-27-08

Article: Advising at-risk students in college and university settings

Words from An Expert:
Strategies for Improving Student Success for High Risk Students

Why is Student Services Assessment Important?

Websites:

Online Student Services Self-Assessment Tool

Internet Resources for Higher Education Outcomes Assessment

Tips for Teaching Students with Disabilities:
http://dsp.berkeley.edu/teachstudentswithdisab.html#8
http://cte.udel.edu/disabilities.htm

Podcast of the Month:
Assessing Attrition: Understanding the Real Reasons Students Leave

Past Postings
_____________________________________________________________________________


10-20-08

Slideshow: Web 2.0 Tools for Teaching and Training

Article: Retention of adjunct faculty in community colleges

15 Minutes with An Expert:
Strategies for Improving Student Success for High Risk Students

Websites:
- Center for the Study of College Student Retention
- The College Survey of Student Engagement
- The National Center for Academic
Transformation

Podcast of the Month:
Assessing Attrition: Understanding the Real Reasons Students Leave
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10-13-08

Podcast of the Month:
Assessing Attrition: Understanding the Real Reasons Students Leave

Project
Guide to Developing Online Student Services

Website
Free Online Courses Through Universities

Training
Improving Customer Service and Student Satisfaction

Challenge
Take a look at three of your competitors’ websites and find an online
service that you don't offer, but would like to research implementing.
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10-06-08

Article
21st century skills: Are we teaching what students need to know?

Website Tools:
Online Graphical Dictionary and Thesaurus
Online Vocabulary Builder

Podcast of the Month:
Assessing Attrition: Understanding the Real Reasons Students Leave

Video:
University Admissions Blogging Best Practice Video Series

Project: http://onceuponaschool.org/

Slideshow: 2nd Life and HigherEd